Customer Portal

Our customer portal is an app which you can use to let us know of absences, book make-ups, view your child’s achieved skills, view your invoices and more.

Click on one of the options below for instructions.

Portal Set Up Instructions

Start by downloading the ThinkSmart Portal App using one of the links below.

If the links attached are broken / not working, please search for the ‘ThinkSmart Portal’. The search result should show the following app:

Once downloaded, please follow the steps below to register/log in to use the portal.

When you first open the app you will be greeted by this page.

If you have already registered an account using the link from our email, select EMAIL and log in.

Otherwise,

Select CODE

Enter the code: WN24N77K

Press Submit

Enter your details. Ensure you use the same email that you enrolled with.

Press Submit Registration

A unique code will be sent to your email.

Enter the code and press OK

After reading the Terms and Conditions:

Tick the box to accept

Sign in the box

Click Accept

This is the portal home page

Tap the 3 lines to navigate the portal via the Main Menu

Enrollments & Make-ups

From the Main Menu:

Under Classes, select View Enrollments to see your student’s current enrollments. This will show both their weekly class and any make-ups they are booked in for.

Example:

In order to book a make-up class, you need to notify us in advance according to our T&C’s

Select Notify Absences on the Main Menu

Click Notify Absence next to the desired date

By default the app will show the next 3 weeks. To notify an absence further in advance you can select View Details and then navigate to the desired date.

Return to the Main Menu and select Book Make-ups

Select Book Make-up for the desired absence

Browse the available classes and select Add to Cart on the desired class

Select Add Filter to filter the classes by day

Select the date range to change the week of classes shown

Note: You will only be able to book a make-up class up to 2 weeks in advance

Invoicing & Payments

Under Financials in the main menu:

Select Invoices & Receipts to view or pay any open invoices, or see any past payments

or

Select Upcoming Payments to see any scheduled payments

Tracking Your Student’s Progress

Select Students from the Main Menu

Select Skill Sets under to the desired student

Under Current you will be able to view the status of each skill in your student’s current level

or

Under Completed you will be able to view the levels your student has passed